Privacy policy

We recognize the importance of protecting your personal information and are committed to processing it responsibly and in accordance with European Regulation EU 2016/679 on data protection.

This privacy policy describes the general practices that apply to the personal data we collect and use.

About us

The data controller of your data is SOCIEDAD COOPERATIVA ANDALUZA GANADERA DEL VALLE DE LOS PEDROCHES, located in Calle Mayor, 56 - 14400 of Pozoblanco, Córdoba - Spain. Telephone no.: 0034 957 773 888 and email: info@covap.es Data Protection Officer: dpd@covap.es

The websites this privacy policy relates to are:

How and why we collect and use your personal data

We may collect your personal data for different purposes, such as:

1. Access and use of COVAP's websites
   
   
   On accessing one of our websites, or using one of our online services, we will record the necessary information to provide you with access, for the functioning of the website and in order to comply with the legal and security requirements in relation to the functioning of our website, such as passwords, IP addresses and browser settings. We also collect information on your activities during your visit in order to personalize your experience on the website, such as the recording of your preferences and settings, and in order to gather statistics that help us to improve and continue to develop our websites, products and services.
   
   
2. To answer requests for information or so you can make a purchase or request help
   
   
   When you contact us in relation to a request for information or to order a product, or in order to provide you with the help you request, we will gather the necessary information to deal with your request, grant you access to the product, provide support and be able to contact you. For example, we collect your name and contact details and details regarding your order and your purchase agreement with the online store, in addition to the processing, shipping and invoicing of your order, which may include information from customer satisfaction surveys. We keep this information for accounting, tax, and administrative purposes, to defend our rights and in connection with the relationship maintained between the parties.
   
   
3. Marketing and advertising
   
   
   Most of the data we gather about you comes from your own interactions with the websites you visit. When you sign up to participate in an event, we may collect information in relation to the organization of the event and during an event. We combine the personal information we collect to conduct general analyses and business intelligence for the operating of our business or for commercial purposes. You can choose to receive the information on our products and services by email, telephone, or mail, or sign up to our newsletter. You can always opt to stop receiving personalized communications by sending an email to digital@covap.es or by following the "stop receiving these emails" link included on each electronic communication received. Or by exercising your rights, indicated below.
4. Employment and internship requests
   
   
   CWhen you send us a request for employment or internship within our company, we collect your data for the purpose of managing the CVs and selection processes of possible future employees.

In indicating that we may use your personal data in relation to a request or order (or preparation of an order), we do so because it is necessary to be able to fulfill the sales agreement.

In indicating that we use your personal information in relation to marketing and advertising, the improvement or development of our products or services, for security reasons, or to meet regulatory requirements in addition to those in relation to your purchase or request, we do so based on our legitimate interests, or with your consent.

In indicating that we may use your personal data in relation to personnel selection processes, we do so based on the necessary processing in order to fulfill an agreement to which the interested party is a party or for the application of pre-contractual measures at this party's request.

Shared use of personal information

We do not share your personal data with third parties, except in cases where there is a legal obligation, or where these must be communicated to a public administration body in relation to court proceedings, court orders or legal processes. We may also share your personal information in order to protect the company's rights and intellectual and industrial property, provided we have reasonable grounds to believe that said rights or property may be affected.

International transfers

COVAP contracts its virtual infrastructure according to a "cloud computing" model through Google and under the EU-US Privacy Shield. - Information available on:
www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

Security and accuracy of the information

We want to protect your personal data and preserve its accuracy. The company implements reasonable legal, organizational, and technical measures to help us to protect your personal information from unauthorized access, use, and disclosure. For example, we encode certain personal information, such as credit card information, when we send it over the Internet. We also require our suppliers to protect said information from unauthorized access, use, and disclosure.

Retention period

We will not keep your data for any longer than necessary to fulfill the purposes for which it was collected, compliance with legal and regulatory obligations, the processing of disputes, or defense against any claim.

How to contact us

If you have any questions in relation to this Privacy Policy, please contact us through our Data Protection Office via email to dpd@covap.es or by mail to the address Calle Mayor, 56 – 14400 de Pozoblanco, Córdoba – Spain, marked for the attention of the Data Protection Officer.

Your Rights

Whenever you wish you may request access to your data, the rectification of any that is incorrect or needs updating, or the erasure of your personal information. When the processing of your personal data is subject to our legitimate interests, such as direct marketing, you have the right to oppose processing for reasons related to your specific situation. You also have the right to request the portability of your personal information and the restricted processing thereof.

Changes to our Privacy Declarations

With the intention of establishing policies for continued improvement it is possible that we may update this Privacy Policy. We recommend you check it every now and then.