Positive impact on society

Customers and Consumers

The well-being of our customers is our main motivation to maintain the highest quality and safety standards, because our priority is always to take care of them. To achieve this, it is essential to preserve the trust they have deposited in us, maintaining the confidentiality of the information they share with us, innovating together, and providing excellent products. Our operating model is characterized by a combination of internal customers, the stockbreeding members that purchase the animal feed produced within our organization, and external customers, organizations, and distributor companies that market our products with their customers, end consumers who buy our products in physical and online COVAP stores. One of the main indicators of the growth and expansion of our sales channels has been the opening of new COVAP stores nationally and internationally, with the incorporation of COVAP UK Limited in the United Kingdom in 2022.